Terms of Service

1. Eligibility

Xplore Austin is designed for the UT Austin community. To use this app, you must:

• Be at least 18 years of age
• Be a current or former UT Austin student, faculty member, or affiliate (for full account access)
• Provide a valid @utexas.edu email address for student account verification

Guest access is available for browsing without an account, but certain features (messaging, reviews, social features) require a verified account.

2. Your Account

You are responsible for:

• Keeping your account credentials secure
• All activity that occurs under your account
• Ensuring your profile information is accurate and not misleading
• Notifying us immediately if you suspect unauthorized access to your account

You may not create multiple accounts, use another person's account, or transfer your account to someone else.

3. Acceptable Use

You agree not to use Xplore Austin to:

• Harass or bully other users, including through messages, reviews, or channels
• Post spam or unsolicited promotional content
• Write fake or misleading reviews for businesses you have not visited
• Impersonate another person, business, or entity
• Share harmful content including threats, hate speech, sexually explicit material, or content promoting violence
• Attempt to circumvent content filters, security measures, or moderation systems
• Use automated tools (bots, scrapers) to access the service
• Share personal contact information (phone numbers, external URLs, email addresses) in public content such as reviews

4. User Content

When you post content on Xplore Austin (reviews, photos, messages, profile information), you:

• Retain ownership of your content
• Grant Xplore Austin a non-exclusive, royalty-free license to display, distribute, and use your content within the app
• Confirm that your content does not violate any third-party rights (copyright, trademark, privacy)
• Understand that public content (reviews, profile info) may be visible to other users

You can delete your content at any time. When you delete your account, all associated content is permanently removed.

5. Content Moderation

To maintain a safe and respectful community, we:

• Use automated content filters to detect prohibited content
• Allow users to report content and other users
• Review reported content and take appropriate action
• Reserve the right to remove any content that violates these terms

You can block other users at any time. Blocked users cannot message you or see your profile.

6. Business Accounts

If you claim or create a business listing on Xplore Austin:

• You must be an authorized representative of that business
• Business information (name, address, hours, contact details) must be accurate
• You may not manipulate reviews, ratings, or other user-generated content about your business
• Business claims are subject to review and approval